Sometimes it is necessary to reset an IP phone back to it's factory defaults. This may be because you just got the phone off of EBay and want to clear settings and firmware or maybe you want to reload firmware to fix a problem.
Whatever the case may be, Cisco 7960 IP Phones have a procedure that must be followed if you intend to reset it back to factory defaults.
In order to perform a factory reset of a phone if the password is set, complete these steps:
1. Unplug the power cable from the phone, and then plug in the cable again.
The phone begins its power up cycle.
2. Immediately press and hold # while the Headset, Mute, and Speaker buttons flash in sequence. Release # after the Speaker button is no longer lit.
The Headset, Mute, and Speaker buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset.
3. Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.
If you repeat a key within the sequence, for example, if you press 1223456789*0#, the sequence is still accepted and the phone resets.
If you do not complete this key sequence or do not press any keys, after 60 seconds, the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
If you enter an invalid key sequence, the buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
Whatever the case may be, Cisco 7960 IP Phones have a procedure that must be followed if you intend to reset it back to factory defaults.
In order to perform a factory reset of a phone if the password is set, complete these steps:
1. Unplug the power cable from the phone, and then plug in the cable again.
The phone begins its power up cycle.
2. Immediately press and hold # while the Headset, Mute, and Speaker buttons flash in sequence. Release # after the Speaker button is no longer lit.
The Headset, Mute, and Speaker buttons flash in sequence in order to indicate that the phone waits for you to enter the key sequence for the reset.
3. Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash.
If you repeat a key within the sequence, for example, if you press 1223456789*0#, the sequence is still accepted and the phone resets.
If you do not complete this key sequence or do not press any keys, after 60 seconds, the Headset, Mute, and Speaker buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
If you enter an invalid key sequence, the buttons no longer flash, and the phone continues with its normal startup process. The phone does not reset.
If you enter this key sequence correctly, the phone displays this prompt:
Keep network cfg? 1 = yes 2 = no
4. In order to maintain the current network configuration settings for the phone when the phone resets, press 1.
In order to reset the network configuration settings when th phone resets, press 2.
If you press another key or do not respond to this prompt within 60 seconds, the phone continues with its normal startup process and does not reset. Otherwise, the phone goes through the factory reset process.
Other Cisco 7900 Series Phone:
http://www.cisco.com/warp/public/788/AVVID/7960_default.html
Jaydien Network Solutions - 877.561.6734 |
www.jaydien.com
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