What if I told you that you could employ an experienced, full-time, IT support manager to oversee and monitor your entire network infrastructure and you would not have to provide benefits, sick days or even vacation days? And what if I went even further and stated that this employee was willing to work for less than minimum wage? This is the description of one of the most rapidly developing sectors within the IT support industry, Managed IT Services. And you can employ these services at a fraction of the cost of a full-time employee, regardless of your company’s size or level of technology.
Only recently has the benefit of remote network monitoring and administration been available and affordable to companies other than the fortune 500. Companies of all sizes are now able to join the big guys in enjoying the nearly 100% network uptime, reduced operating costs and piece of mind attainable through managed services.
Advances in broadband connectivity and other technologies now permit IT support companies to keep an eye on everything from copiers and printers status to workstations and server availability, 24 hours a day. Oftentimes you can obtain this level of service for less of a cost of those office supplies that mysteriously vanish from your supply closets every month.
And while we want to point out that no system or systems can have an uptime that is guaranteed at 100%, managed services come very close to providing that. So what exactly is managed IT services?
In a nutshell, and as succinctly as can be stated, we are defining managed IT services as the real-time monitoring of any or all of the components within your office that have an IP (Internet Protocol) address. Everything from printers, faxes, copiers, telephone systems, network switches and routers are all candidates for real-time monitoring. Through real-time monitoring, if something is not functioning as it should, even slightly, you can be alerted prior to failure and your support company can schedule corrective action. It is as if you have someone sitting on top of the mountain keeping a watchful eye on the valley below rather than trying to dig out after an avalanche.
There are enough monkeys on your back just trying to manage and grow a company so wouldn’t it be great to shake the IT support monkey off your back and into the hands of highly qualified experts? And best of all, it costs less than what is presently spent with the traditional break-fix approach. Still not convinced of the cost savings? It is a fact that less downtime makes employees more production, helps maximize the return on your investment in technology, helps to enhance customer service and generally provides an overall lower TCO – total cost of ownership.
Some other key benefit of managed IT services are that the monitoring of network traffic identifies possible systems bottlenecks and or security compromises, operating system patches and software updates can get applied immediately rather than when whomever gets around to it, viruses and spyware is kept off your workstations and servers, potential hardware failures are caught in advance and your scheduled backups are completed and verified with minimal employee intervention. And these are just some of the possibilities. Keep in mind that the potential savings in support and maintenance costs and fiscal management is in direct relationship to the complexity of your systems. In other words, the savings can be huge if your network is huge, but even if your system only consists of a few workstations and maybe one server, there are still savings to be realized.
Jaydien Network Solution
Email Us: info@jaydien.com
Call Us: 877.561.6734
35 Beaverson Blvd, Suite 3A
Brick, NJ 08723
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